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Member Login

FREQUENTLY
ASKED QUESTIONS

WHAT IS A CERTIFICATION FOR?

Obtaining a certification for your cleaning company provides greater credibility, improves service quality, sets you apart from the competition, and helps you comply with regulations. Additionally, it increases business opportunities and client loyalty, showcasing your commitment to excellence and sustainability.

WHAT DOES HAVING A MEMBERSHIP MEAN?

Having a membership means being part of an exclusive group that grants you certain benefits or special privileges. Depending on the organization or company, a membership can offer advantages such as discounts, access to exclusive content, priority support, special events, or additional products and services. Overall, it gives you access to opportunities not available to non-members.

WHAT BENEFITS DO I GET WITH A MEMBERSHIP?

By obtaining a membership with Professional Cleaning Academy, you’ll enjoy various benefits depending on the type of membership you choose. For example, you’ll receive discounts on your training purchases and document downloads. Additionally, you can find clients through our system. A membership provides ample time to complete your studies and earn certifications. Without a membership, you'll have only one month to complete the program if you purchase the course alone.

CAN I PURCHASE JUST THE TRAINING?

Yes, you can buy the training you need without purchasing a membership. The only difference is that you won't receive any discounts. You'll have to pay for the training, downloads, and, if you want a physical certificate, an additional cost of $30. It's up to you to decide which option best suits your needs to improve your service quality.

HOW DO I ADD MY LOGO TO YOUR WEBSITE?

We’ve created a system to help you find clients through our platform. The logos displayed on our homepage are from companies that have a Platinum Membership. These businesses exclusively benefit from this feature. If you want to become a Platinum member, visit the membership page to choose a package that suits your budget.

HOW DO I FIND CLIENTS THROUGH PCA?

By promoting our platform, we achieve visibility across all states in the country, which allows us to reach a significant number of potential clients for your business. These clients can review your information and contact you directly. As we are a training company with recognized certifications, we build more trust among customers when hiring your services, as you will be part of a pool of qualified companies for various services.

FORGOT MY USERNAME OR PASSWORD. HOW CAN I RECOVER IT?

If you’ve lost or forgotten your username or password, use the "Forgot Password" feature on the login page to receive an automated email (sent to your originally registered email address) with your password details. You can also send us a help request using the contact form on our website. We’ll get in touch as soon as possible to assist you.

CAN I GET A REFUND AFTER MAKING A PAYMENT?

Unfortunately, we cannot offer refunds for training, downloads, or memberships. Once you’ve made your payment, you gain access to all program information immediately. This policy ensures immediate access to the content, making refunds non-applicable.