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Terms of Use for PCA Professional Cleaning Academy US

1. Acceptance of Terms
By accessing or using the PCA Professional Cleaning Academy US platform, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should refrain from using our services. PCA Professional Cleaning Academy US reserves the right to update or modify these terms at any time, and continued use of the platform constitutes acceptance of those changes.

2. User Accounts
To access the platform, you must create a user account. You are responsible for:

  • Providing Accurate Information: Ensure that all the information you provide is true, complete, and up-to-date.
  • Account Security: Keep your login credentials secure. You are responsible for all activities carried out under your account.
  • Account Usage: You agree not to share, transfer, or sell your account to any third party.

If you detect any unauthorized access or security breach, notify PCA Professional Cleaning Academy US immediately.

3. Platform Services
PCA Professional Cleaning Academy US provides online certification programs for cleaning companies. Our services include:

  • Access to training materials and learning resources.
  • The ability to obtain professional certifications after completing assessments.
  • Tools to track user progress and manage certification status.

PCA Professional Cleaning Academy US may update, modify, or discontinue certain features or services at its discretion, with prior notice to users when possible.

4. User Responsibilities
When using the platform, you agree to:

  • Use the platform for its intended purpose (learning, training, and certification).
  • Not engage in activities that could harm, disable, or interfere with the platform's functionality.
  • Respect the intellectual property rights of PCA Professional Cleaning Academy US and its partners.
  • Avoid sharing, copying, or redistributing any course material, unless explicitly allowed.

Users who violate these responsibilities may have their accounts suspended or terminated without prior notice.

5. Payments and Subscriptions
Certain courses and certifications require payment. By making a payment, you agree to the following terms:

  • Payment Methods: We accept payments via debit/credit cards and online payment platforms.
  • Payment Security: Payments are processed securely using third-party payment processors. PCA Professional Cleaning Academy US does not store your payment details.
  • Refund Policy: Refunds are not guaranteed. However, specific refund requests may be considered on a case-by-case basis.

If you have any questions regarding payments, please contact info@pcacademyus.com for assistance.

6. Intellectual Property
All content available on the PCA Professional Cleaning Academy US platform, including course materials, text, graphics, logos, and multimedia, is the property of PCA Professional Cleaning Academy US or its licensors.

  • Usage Restrictions: You may not copy, distribute, reproduce, or create derivative works from any platform content without explicit permission.
  • Limited License: By using the platform, PCA Professional Cleaning Academy US grants you a non-transferable, non-exclusive license to access and use the platform's learning materials for personal use only.

Unauthorized use of intellectual property may result in legal action.

7. Privacy Policy
PCA Professional Cleaning Academy US is committed to protecting your privacy. By using the platform, you agree to the terms outlined in our Privacy Policy, which explains how we collect, use, and protect your personal information. To read the full Privacy Policy, please visit https://pcacademyus.com/privacypolicy

8. Prohibited Conduct
Users are prohibited from engaging in activities that:

  • Violate any local, state, or federal laws.
  • Exploit or harm minors in any way.
  • Misrepresent their identity or affiliation.
  • Disrupt or harm the platform, its content, or its users.
  • Attempt to hack, introduce malware, or engage in fraudulent activities.

Violations of this section may result in account suspension or termination and could lead to legal action.

9. Platform Availability
PCA Professional Cleaning Academy US strives to ensure platform availability 24/7. However, access may be interrupted due to maintenance, system upgrades, or unforeseen technical issues. PCA Professional Cleaning Academy US is not responsible for any inconvenience caused by such interruptions.

10. Disclaimers and Limitation of Liability
  • No Guarantee of Success: Completing a course or certification does not guarantee employment, promotions, or specific business outcomes.
  • Platform as-is: The platform is provided "as is" without any warranties, express or implied, regarding its accuracy, completeness, or fitness for a specific purpose.
  • Limitation of Liability: PCA Professional Cleaning Academy US is not liable for any damages resulting from the use of its platform, including but not limited to, technical errors, loss of data, or service interruptions.

11. Termination of Use
PCA Professional Cleaning Academy US may terminate or suspend your account if you violate these Terms of Use. Termination may occur without prior notice if you engage in prohibited conduct or violate the rights of PCA Professional Cleaning Academy US or other users. Users may request account closure at any time by contacting info@pcacademyus.com

12. Dispute Resolution
In the event of any dispute between the user and PCA Professional Cleaning Academy US, both parties agree to resolve it through arbitration before seeking legal action. This process aims to reduce legal costs and resolve disputes fairly and quickly.

13. Governing Law
These Terms of Use are governed by the laws of Houston/United States of America where PCA Professional Cleaning Academy US is registered. Users agree that any legal proceedings will be handled in courts located in Houston/United States of America.

14. Changes to the Terms of Use
PCA Professional Cleaning Academy US reserves the right to modify these Terms of Use at any time. Users will be notified of major changes via email or platform notifications. By continuing to use the platform after updates, users agree to the revised terms.

15. Contact Information
If you have questions, concerns, or requests regarding these Terms of Use, please contact us via:

  • Email: info@pcacademyus.com

Effective Date: 12/9/2023

By using PCA Professional Cleaning Academy US, you acknowledge that you have read, understood, and agreed to these Terms of Use.